Product Operations Associate
Agrim Wholesale
Product, Operations
Gurugram, Haryana, India
Posted on Feb 3, 2025
Job Information
- Assigned Recruiter(s) Naina Chitkara
- Department Name Product
- Hiring Manager Payal Arora
- Job Opening Status In-progress
- Industry Internet Services
- Date Opened 04/01/2025
- Job Type Full time
- Salary -
- City Sector-66, Gurugram
- Province Haryana
- Country India
- Postal Code 122101
Job Description
ABOUT US
AGRIM is a fast-growing agri-tech startup building an on-demand B2B Agri-inputs marketplace. Agri-inputs is a $50bn industry spread across Seeds, Agro Chemicals, Fertilizers, Agro-Tools and Animal Feed. AGRIM has scaled up rapidly across India, with 10% of the overall customer universe already onboarded on the platform.
Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.
- B2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion)
- Founded by Ex-entrepreneurs IIT & IIM Alumni: Mukul Garg and Avi Jain
- Backed by 4 Tier-1 Investors
- Growing 5X Month on Month
- Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India
- 300+ Full time employees
KEY ROLE AREAS
- Analyzing the system capability and delivering solutions on cross-functional issues.
- Working on ticketing system and closing 100% tickets with aligned solutions.
- Creating product performance dashboards and analysing them to identify cases falling under process and product failure.
- Develop system understanding and assist with exceptional case in the order life cycle.
- Designing detailed PRDs and coordinating with developers to share product development requirements.
- Identifying and highlighting cross-functional SOP related issues as per the developed system.
- Technical understanding: Intermediate SQL, Advanced Excel
Requirements
1. Problem Solving
2. Advances Excel Skills
3. Intermediate SQL
4. Ticketing Management
5. Stakeholder Management
6. SOP Adherence
NOTE :This is a completely onsite role in Sector-66, Gurugram, Haryana & 6-days a week (Mon-Sat).
