Key Responsibilities

• Managing, daily, end to end Warehouse/Distribution/Fulfillment Centre & Logistics operations including Inbound, Inventory, Outbound, Logistics, Last Mile, Collections, Shift Plan, Data entry, Admin & Housekeeping activities.
• Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team
• Ensure all real time data entry in ERP and other data tools. Ownership of Inventory management and On-roll, 3rd party people management as per shift roster.
• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations.
• Driving performance management of your team members, preparing, and implementing training and development plans for associates
• Continuously improving the delivery process and attaining a sustained level of delivery performance improvement
• Evaluate performance metrics to ensure quality delivery and cost-efficient work-flow processes.
• Manage inventory and oversee that FIFO is followed for all the SKUs.
• Conducting 4M and 5S audits for the Distribution Centre periodically
• Ability to conduct 5 Why & Pareto analysis to identify root cause.
• Ability to manage shifts throughout the day.

Candidate Profile

Must Have

• A graduate with 3-5 yrs. of experience in a customer facing environment, warehousing, logistics or manufacturing preferably from F&V, Fresh, Ecommerce or FMCG Industry.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
• Good people management & project management skills
• Hands-on MS Excel, Google sheets & other ERP software and WMS.

Good to have

• Tier 1/2 Engineering graduates with MBA are preferred.
• Lean, Six sigma & TQM preferred.