As a Site Reliability Engineer I at Bijak, you will play a crucial role in ensuring the reliability, scalability, and performance of our infrastructure. You will collaborate with cross-functional teams to support and monitor applications in Production. This role offers an exciting opportunity to contribute to a cutting-edge technology environment and drive the reliability of our services.

Key Responsibilities

• Collaborate with development and operations teams to enhance the reliability, scalability, and performance of our systems
• Identify and troubleshoot issues related to infrastructure, applications, and networks
• Participate in on-call rotations to ensure 24/7 availability and respond to incidents in a timely manner
• Implement and improve monitoring and alerting solutions to proactively identify and address potential issues
• Work on capacity planning, performance analysis, and optimization of our infrastructure
• Contribute to the documentation of system architecture, configurations, and operational procedures
• Stay up-to-date with industry best practices and emerging technologies to continuously improve our systems
• Tracking issues and tasks in a project management tool
• Aid in the deployment process and perform Quality Assurance(Testing) on production environments

Candidate Profile

Must Have

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in a Site Reliability Engineer or similar role.
• Strong problem-solving skills and ability to work collaboratively in a team environment.
• Excellent communication skills and the ability to document complex technical solutions.
• Familiarity with log management and analysis tools

Good To Have

• Strong proficiency in scripting and automation (e.g., Python, Bash, Shell).
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP).
• Knowledge of infrastructure as code (e.g., Terraform, Ansible).
• Familiarity with monitoring tools and frameworks (e.g., Prometheus, Grafana).
• Good Understanding of Linux operating systems and environment and fluent with Linux terminal commands
• Hands-on operational experience in a high-volume or critical production service environment.
• Good experience in Cloud and Database.
• Worked with project management tools like Jira.
• Should have experience in ticketing systems for logging issues and task creation.
• Good understanding of DevOps tools like (Jenkins, GIT, and Dockers)
• Experience maintaining and deploying systems and software in diverse environments.
• Good debugging skills and Mobile App Testing skill is an added advantage