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1. Dealer Management & Development

· Onboard new dealers and monitor dealer performance and sales funnel, resolving blockers proactively.

· Conduct dealer sales coaching, training sessions, and periodic performance audits.

· Support dealers with local marketing collateral and clear incentive communication.

· Drive dealer productivity, retention, and overall channel growth in the assigned district.

2. Dealer B2C Sales & Local Lead Generation

· Generate quality B2C leads and close sales through authorized dealers using Ecozen vendor codes.

· Sell solar kits through dealer partners while ensuring all orders are booked under the respective dealer's Ecozen vendor code.

· Conduct customer need analysis, provide suitable solutions, and resolve sales process blockers.

· Drive local lead generation through dealers, field teams, marketing activities, and outreach programs to build a strong sales funnel.

· Encourage customer referrals and dealer-led lead generation initiatives to maximize conversions.

· Ensure timely payment collection, portal order entry, and achievement of district sales targets.

3. Customer Experience

· Track the customer journey from inquiry to installation completion.

· Collect post-installation feedback and ensure prompt issue resolution.

· Ensure customers receive proper documentation, guidance, and post-installation support.

· Achieve high CSAT through proper need understanding and correct solutioning.