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Key Accounts Manager

Account Management:

- Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working.

- Build and maintain strong relationships with category managers and key stakeholders across platforms.

- Negotiate margins, marketing spends, and promotional budgets to maximize ROI.

Sales Performance & Growth:

- Develop and execute sales strategies to achieve revenue and profitability targets.

- Plan, manage, and optimize assortment, pricing, and promotions to boost visibility and sales.

- Analyze sales trends, customer behaviour, and platform data to identify growth opportunities.

Operations & Execution:

- Coordinate with supply chain and logistics teams to ensure timely order fulfilment and optimal inventory levels on platforms.

- Monitor and resolve operational issues, including stockouts, pricing discrepancies, and platform penalties.

- Collaborate with the marketing team to create platform-specific promotional assets.

Reporting & Analytics:

- Track and analyze platform sales performance, promotions, and ad campaigns.

- Prepare regular performance reports with actionable insights for management.

- Use platform dashboards to assess campaign effectiveness and identify optimization opportunities.

Cross-Functional Collaboration:

- Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies.

- Coordinate with distributors and warehouses for smooth operations on platforms.