Customer Service Associate

Manam Chocolate
Manam Chocolate

Sales & Business Development, Customer Service

Gurugram, Haryana, India

INR 19k+ / month

Posted on Jul 17, 2026

Customer Service Associate

Gurugram, Haryana
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Rotational shift
 

Benefits

Pulled from the full job description

  • Food provided
  • Provident Fund
  • Flexible schedule
 

Full job description

Key Responsibilities

  • Welcome and assist customers in a friendly and professional manner.
  • Understand customer requirements and recommend products accordingly.
  • Provide information about products, offers, and promotions.
  • Ensure excellent customer service and a memorable guest experience.
  • Handle billing and payment transactions accurately.
  • Maintain cleanliness and presentation standards of the store.
  • Support inventory management and stock replenishment activities.
  • Coordinate with team members to achieve sales and service goals.
  • Address customer queries and concerns effectively.

Requirements

  • 0–5 years of experience in Retail, Hospitality, QSR, Café, F&B, or Customer Service.
  • Freshers with excellent communication skills may also apply.
  • Strong interpersonal and communication skills.
  • Customer-centric attitude with a positive personality.
  • Ability to work in a fast-paced environment.
  • Flexibility to work rotational shifts.

Preferred Background

Candidates from Retail, Hospitality, Restaurants, Cafés, QSR, Luxury Retail and Customer Service industries will be preferred.

Pay: From ₹19,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Provident Fund

Work Location: In person