Customer Service Associate
Sales & Business Development, Customer Service
Gurugram, Haryana, India
INR 19k+ / month
Posted on Jul 17, 2026
Customer Service Associate
Gurugram, Haryana
Permanent, Full-time
Job details
Job type
- Permanent
- Full-time
Shift and schedule
- Rotational shift
Benefits
Pulled from the full job description
- Food provided
- Provident Fund
- Flexible schedule
Full job description
Key Responsibilities
- Welcome and assist customers in a friendly and professional manner.
- Understand customer requirements and recommend products accordingly.
- Provide information about products, offers, and promotions.
- Ensure excellent customer service and a memorable guest experience.
- Handle billing and payment transactions accurately.
- Maintain cleanliness and presentation standards of the store.
- Support inventory management and stock replenishment activities.
- Coordinate with team members to achieve sales and service goals.
- Address customer queries and concerns effectively.
Requirements
- 0–5 years of experience in Retail, Hospitality, QSR, Café, F&B, or Customer Service.
- Freshers with excellent communication skills may also apply.
- Strong interpersonal and communication skills.
- Customer-centric attitude with a positive personality.
- Ability to work in a fast-paced environment.
- Flexibility to work rotational shifts.
Preferred Background
Candidates from Retail, Hospitality, Restaurants, Cafés, QSR, Luxury Retail and Customer Service industries will be preferred.
Pay: From ₹19,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person