Guest Service Associate

Manam Chocolate
Manam Chocolate

Delhi, India

INR 20k+ / month

Posted on Aug 6, 2026

Guest Service Associate

Full-time

Información del empleo

Tipo de empleo

  • Full-time

Turno y horario

  • Rotational shift
 

Descripción completa del empleo

Key Responsibilities

  • Greet and assist guests in a warm, friendly, and professional manner.
  • Take customer orders accurately and provide menu recommendations when required.
  • Serve food and beverages while ensuring excellent service standards.
  • Maintain cleanliness and presentation of the dining area.
  • Address guest queries and resolve concerns promptly and professionally.
  • Coordinate with the kitchen and other team members to ensure smooth service.
  • Follow food safety, hygiene, and company SOPs at all times.
  • Assist in opening and closing duties as assigned.
  • Build positive guest relationships to enhance the overall dining experience.

Requirements

  • Minimum qualification: 12th Pass or Graduate.
  • 0–3 years of experience in Hospitality, Restaurants, Cafés, QSR, Hotels, or Customer Service.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a positive attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Well-groomed personality with a professional appearance.
  • Willingness to work in rotational shifts.

Preferred Experience

Candidates with experience as a Guest Service Associate, Food & Beverage Associate, Restaurant Associate, Customer Service Associate, Steward, or similar hospitality roles will be preferred.

Pay: From ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person