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Customer Acquisition and Retention Executive

Sid's Farm

Sid's Farm

Customer Service
Pune, Maharashtra, India
Posted on May 12, 2025

Company Overview:

At Sid’s Farm, we are a dedicated D2C brand committed to delivering 100% pure dairy

products of the highest quality. Every drop of milk and product we offer embodies our

promise of purity, quality, and safety. Founded in 2013 and named after our founder’s

son, Sid, our company reflects a father’s commitment to providing the best for families

and future generations. What began as a service to a few families has grown into a

proud community, now serving over 25,000 families.

Our employees are our greatest Cheerleaders and Assets, and we are committed to

fostering a culture of Growth and Development. We provide ample opportunities for

professional advancement, ongoing training, and mentorship to help our team

members reach their full potential. At Sid’s Farm, we are passionate about ensuring that

every product we create meets the highest standards for you and your loved ones, while

also creating a workplace where our employees can thrive and contribute meaningfully.

We are growing like never before, expanding our horizons in Hyderabad, Bangalore, and

a few more locations soon. We are a solid family of 500+ employees and we are looking

forward to more Culture Champions to enable every individual’s growth story.

Role Summary:

Designation: CA&R Executive

Experience: 0 to 2Years

Location: Wakad, Pune

Key Responsibilities:

• Manage onboarding and related activities.

• Assist in onboarding and provide solution in case of issues

• Manage onboarding communication to internal or external partners

• Coordinate with the cross functional teams to enable required systems and

processes

• Maintain onboarding trackers and dashboards

Must Haves:

• Graduate/ Post Graduate from any college

• Must have 1+ years of work experience in / Ops support / Onboarding

• Excellent written and verbal communication skills in English is necessary

• Communication In Marathi is Mandatory

• Hands-on with Microsoft Office & Google Suite tools including Excel,

PowerPoints..

Why Sid’s Farm?

Working at a Farm is fun and not quite literally though. But here we go with all the

reasons that will help you choose Sid’s Farm as your preferred workplace.

1. Innovative Culture - With a commitment to quality and innovation, you’ll be part of a

forward-thinking team that values fresh ideas and approaches with a new vision to act

upon. If you’re passionate about high-quality dairy products and ideas, working at Sid's

Farm allows you to be part of a team that shares that commitment and creativity.

2. Sustainability Focus: Sid's Farm prioritizes sustainable practices, allowing

employees to contribute to environmentally friendly initiatives and feel good about their

impact. Visit our Farm to gain a deeper understanding of what we do.

3. Growth Opportunities - As a growing company, there are ample chances for career

advancement and professional development, allowing you to evolve alongside the

business as you would be handling every nerve of the business. Working in a growing

D2C Brand just elevates your learning curve by leaps and bounds.

4. Community Engagement - Sid's Farm actively engages with local communities,

providing employees with opportunities to participate in outreach programs and make a

difference.

5. Strong Values - The company emphasizes transparency, integrity, and customer

satisfaction, fostering a positive and ethical work environment.

6. Doing what you Love - Here you will always end up doing what you love and in a more

liberal way. Ideas and actions have no boundaries here as long as you have figured it all

out.

How to Apply?

If this role excites you to join our Evolving Journey at Sid’s Farm, we look forward to your

addition to our Sid’s Farm family. Do send us your updated resume to our

careers@sidsfarm.com

In the meantime, we invite you to dive into our world by following us on Instagram and

LinkedIn. There, you can explore our vibrant community, get a behind-the-scenes look at

our farm, and stay updated on all the exciting things happening at Sid's Farm.

Stay updated by checking out our exciting Career Opportunities.